Late Employees- A silent killer of your business !
When your employees are chronically late to a business meeting, a training session or an appointment with a customer, it is a good indication of lack of integrity both on the employee's part but also a company's culture that has allowed this unprofessional behavior to happen.
Unfortunately, when this issue is not addressed in a company, it becomes a rampant disease within a company and does not only hurt the company's reputation but it also makes the company lose resources including customers, money and other employees who are punctual.
If a company is consistently late at every department and the meetings are always delayed, it is a safe bet that the etiology is rooted from the upper management and the people at the helm of the company. This behavior is a cultural problem within a company and if it is not addressed quickly and proactively, the company will suffer the consequences.
We all know that there are only a certain number of hours in a day that a company can serve its customers and make money. Money and time is directly related. When a meeting is planned, the company gives up its resources (personnel, time & money ) to conduct these meetings. In addition, there is the " Loss of Opportunity" cost, that is the amount of money an employee is expected to earn if the employee was not at that meeting. If you constantly face the issue of tardiness in your company and you have to always wait for people to show up, it is guaranteed that your customers are experiencing the same behavior and they are taking their business to a competitor who is more reliable and respects their time.
The bottom line is that your company is losing money silently through lost revenue, lost business to a competitor and you have you are slowly punishing and demoralizing those employees who are punctual.
These are some of the suggestions that I have if this is a noticeable problem within your company:
1) If you are the leader, a manager or head of a department, you must set the perfect example of punctuality yourself. You need to directly communicate to your employees that late meetings are not tolerated.
2) Communicate effectively with your employees as the reason for the meeting and what is expected from them at the end of the meeting. For example, we will have a meeting discussion our marketing agenda for next quarter and at the end of the meeting, I expect that all of us have all of the information that we need so we can make our decision.