Blog

Part 2/4 Overcoming Patients' Objections In part 1 of these series, I wrote about the common objections that patients may raise for not...

PART 1/4 : Overcoming Patients' Objections If you are a doctor or a dentist that provides elective services such as Botox, Facelifts,...

One of the five competitive forces according to Harvard University professor, Michael Porter is the "Threat of Substitute" and it is my...

When your employees are chronically late to a business meeting, a training session or an appointment with a customer, it is a good...