The ideal patients are already within your practice, the question is do you know who they are?
As a dental practice management consultant, my job is to assess client's strengths and weaknesses and come up with specific solutions to...
How Exceptional Brands Create Exceptionally Loyal Fans
To become an exceptional company, no matter what industry we are in, requires commitment, dedication & patience. By simply having a fancy...
Thailand Dental Tourism: How one dental chain is making it easier and safer for Australians to get
Bangkok Smile MALO CLINIC offers Aussies affordable dental treatments, payment plans as well as International Patient Guarantee program...
Why patients object to elective treatments and what to do about it?
Part 2/4 Overcoming Patients' Objections In part 1 of these series, I wrote about the common objections that patients may raise for not...
Why patients object to elective treatments and what to do about it?
PART 1/4 : Overcoming Patients' Objections If you are a doctor or a dentist that provides elective services such as Botox, Facelifts,...
Can Myanmar become a medical tourism threat to Thailand or other ASEAN countries?
One of the five competitive forces according to Harvard University professor, Michael Porter is the "Threat of Substitute" and it is my...
Ready to Sell ? Get the highest price for your company.
I am routinely asked by company owners as how they can get the most value for their company? My answer is always the same, leave it to...
Late Employees- A silent killer of your business !
When your employees are chronically late to a business meeting, a training session or an appointment with a customer, it is a good...
Why talent can be expensive in an organization?
Every company talks about attracting the best and the brightest. If there is a problem in an organization, the first comment is generally...
Exceed your patients' expectations, The Ritz-Carlton way! Every Time.
Recently, on a stopover from Bangkok to Miami, my wife and I decided to spend the night at Sharq Village Resort & Spa in Doha, so I can...
