

How Exceptional Brands Create Exceptionally Loyal Fans
To become an exceptional company, no matter what industry we are in, requires commitment, dedication & patience. By simply having a fancy...


Why patients object to elective treatments and what to do about it?
Part 2/4 Overcoming Patients' Objections In part 1 of these series, I wrote about the common objections that patients may raise for not...

Exceed your patients' expectations, The Ritz-Carlton way! Every Time.
Recently, on a stopover from Bangkok to Miami, my wife and I decided to spend the night at Sharq Village Resort & Spa in Doha, so I can...


How Exceptional Brands Create Exceptionally Loyal Fans
To become an exceptional company, no matter what industry we are in, requires commitment, dedication & patience. By simply having a fancy...


Why patients object to elective treatments and what to do about it?
Part 2/4 Overcoming Patients' Objections In part 1 of these series, I wrote about the common objections that patients may raise for not...

Exceed your patients' expectations, The Ritz-Carlton way! Every Time.
Recently, on a stopover from Bangkok to Miami, my wife and I decided to spend the night at Sharq Village Resort & Spa in Doha, so I can...